Trademarks and Intellectual Property
Marlin Bay Yacht Club® and the Marlin Bay Yacht Club logo are registered trademarks of Marlin Bay Yacht Club, LLC. Palm Hill, River Dunes, Grace Harbor, The Thoms Estate, Crest Mountain, The Mountain, Martingale Estates, and Martingale Commons are trademarks of Palm Hill, Inc. and/or its affiliates.
Statement of Palm Hill Corporate Online Privacy Practices
Palm Hill recognizes privacy and security as being concerns for most individuals accessing the Internet, including our guests and residents. This Statement describes how we collect, use and safeguard information you provide when using our web sites in accordance with in which such data is being processed. By using our web sites, you consent to the collection and use of your information by Palm Hill as set forth in the policy currently in effect. Any changes to this Statement will be posted on our web sites, so please check back periodically to ensure you have the most current Statement.
What personal information is collected?
When a visitor enters our web site, we may collect personal information about you, including name, title, company, address, email address, and phone numbers , driver’s license numbers, social security numbers (or equivalent national identification numbers) and date of birth.
In addition to ordering and registration, we may ask you for and collect personal information at other times, including when you enter a sweepstakes or contest; participate in a promotion or marketing campaign sponsored by Palm Hill or one of its subsidiaries or affiliates; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; when you participate in a user forum or blog hosted by Palm Hill or one of its business partners; when you send an email to Palm Hill; when you express interest in employment with Palm Hill; or, when you engage in other activities on the sites.
In addition, our web server logs and collects the IP address and domain names of visitors to our web sites. This information is aggregated to measure number of visits, average time spent on a web site, pages viewed and web site usage information. We use this information to measure the use of our sites and to improve the content of our sites. Aggregated information is not used in such a form that would enable direct connection of any personal information to our visitors.
Who is collecting the information?
When you are on a Palm Hill site and are asked for personal information, you are sharing that information with Palm Hill, Inc., its subsidiaries and related companies. In addition, Palm Hill web sites may be operated by third parties, or may allow third party vendors to provide products and services directly to customers. Such relationships are designated with a “Provided By” or “Powered By” company legend or logo, or other similarly worded designation.
What about cookies?
When you enter our site, our server may attach a small text file to your hard drive called a cookie. A “cookie” is a text file containing small amounts of information which is downloaded to your device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies help us deliver a better web site experience to our users. Please refer to allaboutcookies.org website for more information about cookies.
We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This helps us deliver you the content you want when you want it, in order for you to make better purchasing decisions. Palm Hill uses a third party to track user clickstreams.
You have choices with respect to cookies. By modifying your Internet browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please note that, if you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.
How is my personal information used?
Our primary goal in collecting personal information is to enable us to contact you if a problem arises. This information may also be used to provide you with a customized experience on our site, which includes interactive communications and other services. Our site may also contain optional registration, surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us understand the reception of our communities and to improve our design process and operations, to customize your experience, and to provide the best overall customer service possible. Taking part in any of these segments is always optional and voluntary.
We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by us, or by third parties under contract with us. We may also match user information with third party data to help us better understand our customers.
We also conduct research on our users’ demographics, interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. We may share this aggregated data with our business partners.
Finally, we may also ask for your personal information when you express an interest in employment opportunities at Palm Hill.
With whom do you share my personal information?
In addition, we share the information you provide with our subsidiaries, affiliates and related companies. We may share your personal information with third-party business partners so that they may provide services to us that are consistent with the terms of this Privacy Statement, and this web site (e.g. database management, sending targeted emails, software sales, and conducting sweepstakes and other promotions on behalf of Palm Hill). We take great pride in utilizing only reputable business partners. Palm Hill may also, on occasion, provide personal information to third-party businesses as part of a specific product, service, or promotion.
Palm Hill shares web site usage information about visitors to our web sites, who have received a targeted promotional campaign, with reputable third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising companies note some of the pages you visit on our web sites through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising companies through the use of these pixel tags is not personally identifiable.
What choices do I have regarding collection, use and distribution of my personal information?
Palm Hill or its business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s).
On certain types of our promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.
Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you may be unable to participate in certain programs or activities we sponsor.
You also have the right to access (review, correct, amend or delete) your personal information by contacting us. Each individual is responsible for providing us with accurate and complete personal information, and for contacting us if correction of such information is required. Please note that, where permitted, we may charge a nominal fee for fulfilling access requests and that we reserve the right to disallow unreasonable requests for access.
If you have established a “user profile” on our web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information.
Please direct any questions concerning our privacy practices to www.palmhill.com. Requests to unsubscribe from (“opt-out” of) communications from Palm Hill can be emailed to us at [email protected] Inquiries or requests may be mailed to:
Palm Hill, Inc.
PO Box 670
Jensen Beach, FL 34958
What about information security?
When you place an order or provide personal information, we employ certain technical and organization security measures, such as encryption where appropriate. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by us.
However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we have taken appropriate steps to protect your personal information, we cannot ensure or otherwise warrant the security of any information you provide to us or from our Web site, and therefore you use our site at your own risk.
What about my child’s privacy?
Web sites operated by or on behalf of Palm Hill, Inc. and its affiliated companies and subsidiaries are intended for use by adults (persons age 18 and over). We do not seek to collect information about individuals under the age of 18. No information should be submitted to or posted on our web sites by users under 18 years of age. If an individual under the age of 18 submits personal information to our web sites, we delete the information as soon as we discover it was provided by an individual under 18 years of age and do not use it for any purpose. We encourage parents to take an active role in their children’s use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.